*It is possible that we do not provide service in the country where you reside, which may prevent you from processing your purchase. If you have any doubts regarding this, please contact us at: clientes@montdebo.com.

For shipments to the Canary Islands, you can use the Banango app, which allows you to place orders through the "custom order" section and enjoy our store with shipping rates similar to those of mainland Spain. Banango will charge a fee based on the volume of the shipment.

Unfortunately, we do not currently ship to Ceuta and Melilla. We are working to offer this service soon.

Free shipping campaigns with discount codes will only be applicable to the Iberian Peninsula (including Portugal).

Once we have processed your order, you will receive an email with tracking information.

Delivery times are approximate and refer to business days. Public holidays and special campaigns (such as Black Friday or Christmas) may affect delivery times. The estimated time starts counting once the order leaves our warehouse. Orders placed after 12:00 PM (CET) will be processed as if they were placed on the next business day.

If you reside outside the European Union, please note that your customs office may charge duties or restrict imports. Check your local customs regulations regarding import conditions. Any duties, taxes, or customs fees incurred are the responsibility of the recipient/customer.

We are not responsible for delays caused by customs procedures in your destination country. If, due to customs restrictions, the shipment is ultimately not completed and the product is returned to us, we will issue a refund, deducting the shipping costs (which are non-refundable) and any other expenses imposed on us by your country's customs authorities.