Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.montdebo.com (hereinafter referred to as the "Website" or simply the "Site").

Montdebó is the trademark registered in the name of Luis Carlos Díaz Urbistondo , with NIF: ES53730639V and tax address at calle Buenavista nº 8, Boadilla del Monte (Madrid, Spain), Post Code: 28660; who is responsible for the processing of your data.

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the website, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as “Device Information”.

We collect Device Information through the use of the following technologies:

COOKIES

Here is a list of cookies that we use. We list them so you can choose whether or not to accept them.

_session_id: unique token per session, allows Montdebó to store information about your session (referrer, landing page , etc.).

_shopify_visit: does not retain data, persistent for 30 minutes from the last visit, used by our internal web provider for measurement statistics and registration of the number of visits.

_shopify_uniq: does not retain data, expires at midnight of the next day (for the visitor), counts the number of visits to a store for each customer.

cart: unique token , persistent for two weeks, stores information about the contents of your cart.

_secure_session_id: unique token , per session, ensures the secure browsing of the visitor.

storefront_digest: unique token , undefined if the store has a password, used to determine if the current visitor has access.

Social networks and advertising: we also use cookies from social networks that offer the possibility of connecting with you through your profiles on social networks and sharing content from our website through the social network. Advertising cookies (third parties) allow information to be collected to help tailor advertising to your interests beyond our site.

Likewise, as we have a help chat on our website that uses Shopify technology, if you use said chat, Shopify's Cookie Policy will be applied to you, which you can consult at the following address: https://www.shopify.com/legal/privacy

- “Log Files” track actions that occur on the site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the site.

In addition, when you make a purchase or attempt to make a purchase through the Webite, we collect certain information from you, including your name, company name (if applicable), billing address, shipping address, payment information (including the credit card numbers or your Paypal details necessary to proceed with the purchase), email address and telephone number.  We refer to this information as “Order Information”.

When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:

Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies

Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia

Chrome: https://support.google.com/accounts/answer/61416?hl=es

Safari: http://safari.helpmax.net/en/privacy-and-security/how-to-manage-cookies/

Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect in general to fulfill orders placed through the Site (including processing your payment information, arranging for shipments, and providing invoices and/or order confirmations).  In addition, we use this Order Information to: communicate with you (including marketing and business purposes); screen our orders for potential fraud or risk; and when, based on preferences you have shared with us, we provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating reports and statistics about how our customers browse and interact with the site and to assess the success of our advertising and marketing campaigns). 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only to help us use your Personal Information, as described in the previous section.  For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the site. You can obtain more information about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/.  You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

DIRECT BUSINESS COMMUNICATIONS

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. This refers to users with whom Montdebó had established a prior contractual relationship; that is, those who have created an account on our website, have subscribed to our communications or have purchased one of our products.

Thus, if this relationship just described exists, we may send you newsletters, commercial communications of promotions and/or advertising from Montdebó by email or telephone , unless you have indicated otherwise by unchecking the option "Send me news and offers by email " that appears on our website in the checkout process .

In any case, we remind you that you can oppose the sending of commercial communications by any means and at any time, after proving your identity, by contacting us through the channels indicated at the end of this document, in the "CONTACT US" section .

BEHAVIORAL TARGETED ADVERTISING

Montdebó ads based on your interests may reach your social networks and browsing spaces.

For more information on how targeted advertising works, you can visit the NAI's educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising using the following links:

FACEBOOK: https://www.facebook.com/settings/?tab=ads

GOOGLE: https://adssettings.google.com/authenticated?hl=es

BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados

PINTEREST: https://www.pinterest.com/settings/privacy

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/

DATA COLLECTION, OPTION OF DO NOT TRACK AND DATA RECTIFICATION, MODIFICATION OR DELETION

Please note that we do not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

Montdebó is a store based in Spain, in the European Union. If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information shown in the "CONTACT US" section at the end of this text on our Privacy Policy.

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Website) or to pursue our legitimate business interests listed above.  Also, please note that your information will be transferred outside of Europe to the servers of our technology partner Shopify, including in Canada and the United States.

DATA RETENTION AND MINORS

When you place an order through the Website, we will retain your Order Information for our records unless and until you ask us to delete this information.

The personal data provided will be kept as long as the commercial relationship is maintained, or its deletion is not requested, and during the period for which legal responsibilities could arise for the services provided.

The Website is not intended for persons under the age of 18.

CHANGES TO OUR POLICY

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at clientes@montdebo.com or by post using the information provided below:

Calle Buenavista, 8, Boadilla del Monte, CP: 28660 (Madrid, Spain).